Beach Time. |
I have already reviewed the Panera on the South end of the Island (Reunited and it feels so good...my Hilton Head Review)...and I have only alluded to the Bluffton Panera, located just north on Hwy 278 in front of the Tanger I outlet. This Panera just recently opened up (well, at least since my last visit). Amanda, who is a school teacher in Bluffton and part-time Coach associate, was very good on updating me on the progress of this Panera. I was quite intrigued when Amanda noted that they were building a drive-thru at this one as well!
Whoever is running the Panera's down south, seem to have the right idea. I think the drive-thru is essential...especially for those morning java addicts, that would normally pass up a Panera, simply because it wasn't convenient. Here's my REVIEW:
Location: Bluffton, SC - Hwy 278 in front of the new Tanger 1 outlets
Date visited: July 4, 2011
Time of day: 11ish
Items ordered:
Me: Barbequed chopped chicken. Whole grain baguette. Unsweet tea.
Amanda: Sierra turkey. Greek salad. Apple. Unsweet tea.
Upon arriving, I was instantly impressed with the overall exterior design. It is brand-new (obviously) is free-standing, and has an undescribable southern appeal. We were dining in, so I didn't take advantage of the drive-thru...but I am assured that it is efficient (per Amanda).
I missed the drive-thru in this photo. Oops. |
It was pretty empty once walking in...I suppose most people are grilling out or at the beach for the 4th. (I was on my way to Savannah to catch a flight)
The food shot... |
Random Notes:
- I don't know if it was because this store is so new, but it took our food an excessively long-time to get made, and they messed up my order a couple of times. I also found that the associates were not the warmest. I must be spoiled by the Ohio stores...because I rarely run into those issues in the buckeye state. This did remind me of the vast difference between my experience with retail/restaurant personnel in Ohio vs. South Carolina. While southerners are stereotyped for their warm hospitality...in general I would say that the hospitality does not shine through in these customer service type positions.
- Technology has overtaken us all. Sitting directly across from us, was a family of four. No lie, they all had a different electronic device that they were fiddling with during their meal. Everyone ate in silence.
- Emotional attachment to food. After this visit to HHI, I gave a play-by-play of the visit to another former Blufftonite, Erin Howell Straine. We laughed at the fact that each time we visit we make it a point to basically, eat. Wild Wings - La Hacienda - Sippin Cow - Big Bamboo - Fiesta Fresh - to name a few. It was concluded that we all have an emotional attachment to food in HHI, and perhaps our future trips should be somewhere else to avoid a gluttoness weekend.
Overall, I give this Panera an A for looks, but a D for customer service/sense of urgency. At any rate, on your next trip to the outlets in Bluffton, you should stop by for a caffeine jolt or a nice meal. However, if you are looking for a unique non-chain to dine in Bluffton, SC...my hands down vote is the Sippin Cow Cafe in downtown Bluffton.